Scammers are becoming increasingly aggressive in their tactics, prompting gas and electric companies to issue warnings to their customers. These scammers are posing as utility company representatives and using various tricks to deceive people. They may ask for personal information, take photos of bills, request payment with a prepaid debit card or offer fake discounts. Utility companies emphasize that they will never send someone to a home to perform these actions.
It is crucial to remain vigilant and be aware of these tactics. If someone shows up at your door claiming to be from a utility company or calls demanding immediate payment, it’s important to verify their identity. Utility companies will not ask for cash or payment via prepaid debit cards. If you are uncertain about a caller or visitor, contact your utility provider for verification. This advice applies not only to gas and electric services but also to other services like mobile, internet, and cable.
The elderly are often targeted by scammers, especially during the spring when fraudulent activities tend to increase. It is important to look out for vulnerable individuals and remind them to be cautious when dealing with unknown callers or visitors. Never share personal information over the phone or through email or text message. If you suspect a scam, contact your utility company using the provided numbers: NYSEG (800-572-1111), RG&E (800-743-2110), National Grid (800-642-4272), or Central Hudson (845-452-2700).
If you do fall victim to a scam, don’t feel ashamed. Contact local law enforcement and report the incident to the Federal Trade Commission. Take steps to protect your information by changing passwords and monitoring bank statements regularly. Seek help if needed from organizations like the Better Business Bureau or Consumer Affairs Bureau of State Government agencies that provide assistance for consumers who have been victims of fraudulent activity.
Stay vigilant and educate yourself and others on how to identify and avoid scams by understanding how they work and what tactics they use.
Scammers are becoming increasingly aggressive in their tactics, prompting gas and electric companies
