Zoom’s AI Companion Feature Goes Global with Language Support, Revolutionizing Small Business Collaboration

Zoom enhances AI Companion to help small businesses worldwide overcome language barriers

Zoom launched an updated version of its AI Companion feature on February 27, 2024. The new feature is designed to revolutionize how small businesses operate and collaborate on a global scale by providing language support across the platform. This update has made the AI Companion more powerful, allowing it to handle 36 languages in-meeting features and nine languages in Team Chat.

The integration of multiple languages aims to enhance accessibility and inclusion for a diverse clientele, rather than just increasing numbers. With the AI Companion feature in Team Chat, users can compose messages and summarize conversations in their preferred language, while automatic language detection for meeting summaries simplifies collaboration by generating summaries without requiring the primary language to be preset.

This updated version represents a significant step forward for small business owners seeking to improve global collaboration and efficiency. By utilizing Zoom’s enhanced language capabilities, they can overcome communication barriers that once limited their reach, opening up new opportunities for innovation and development in an increasingly interconnected world.

Mahesh Ram, head of AI at Zoom, emphasized the importance of multilingual AI for global teams. He stated, “It’s essential for your AI to support a variety of languages used by your global teams if you want to enhance collaboration and productivity with AI. This was a clear choice for Zoom as we strive to facilitate more successful collaboration and connections for teams worldwide.”

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